6 Ways Conversational AI Improves Candidate Screening

Conversational AI is used to conduct prescreening interviews with candidates

The world of recruitment hardly ever stands still, and finding the best talent has always been a race against time. Conversational AI for recruiting is one innovation that is making headway in the industry as technology continues to gain momentum. This is one of the most powerful tools that are transforming the way organizations source, select and hire candidates through efficient and engaging processes for both the recruiters and applicants. 

What is Conversational AI? 

Conversational AI – popularly referred to as Conversational Artificial Intelligence – is a subset of AI technologies that enable computers to understand, process, and respond to human language in a form of a natural conversation. This area of AI focuses on developing human-like interactions between machines and users. Conversational AI systems rely on natural language processing (NLP), often incorporating machine learning algorithms to improve their understanding of user input and response over time. The most popular applications of conversational AI are chatbots, virtual assistants, and voice-activated systems. 

How is Conversational AI Used in Recruitment?  

One of the most common AI hiring tools is AI chatbot – an automated system used to communicate with candidates. Instead of boredom or confusion associated with filling out forms, an AI recruiting chatbot provides smart screening that is more comfortable for both candidates and recruiters. 

Recruiting artificial intelligence displays a wide range of capabilities. Certain recruitment chatbots such as Some specific conversational AI chatbots designed for recruitment can even be much more than just questions and answers. can communicate via text and are programmed to speak in a language that is easy to understand and sounds friendly. This adds a touch of professionalism and warmth to the initial interactions job seekers have with the organization.  

Besides, conversational AI chatbots designed for recruitment can offer more than just questions and answers. For example, our AI Recruiter is able to analyze candidate’s queries and intentions in order to present accurate responses from an employer branding perspective. 

Whether you are just starting to assess the capabilities of HR chatbots in a practical sense or are already planning to change providers, this article will help you find valuable insights into the implementation of recruiting AI. 

The Role of Conversational AI in Candidate Screening 

Candidate screening is one of the most important stages of the hiring process when recruiters evaluate their qualifications, skills, and cultural integration. 

For many years, a skill assessment has been conducted by manual reviews of resumes and face-to-face interviews with candidates. But such approaches often appear to be lengthy, subjective, and prone to biased outcomes.  

Artificial intelligence voicebots communicate with shortlisted candidates, asking appropriate questions and evaluating their answers in real-time. This level of engagement not only results in a smoother application process but also enables recruiters to gain deeper insight into a candidate’s abilities, which goes beyond what is written in the resume. Consequently, recruiters get better informed on their decisions. 

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Don’t miss out on the opportunity to experience all the benefits of AI-powered interviews firsthand – try our free trial today.

How Conversational AI Improves Candidate Screening 

Based on our experience in assisting companies to improve their recruitment processes, we have identified 6 critical capabilities that significantly contribute to the speed of hiring, application completion rate, and the overall satisfaction of the candidates. 

24/7 Availability for Interviews 

Companies are always on the lookout for innovative ways to improve their hiring process and boost its overall efficiency. The option gaining popularity among the recruiters is the use of automated interviews, delivered by recruiting AI chatbots. One of the benefits of this technology is the possibility of conducting interviews 24 hours a day. This process allows candidates an opportunity to participate in the interview whenever it is most convenient for them while eliminating scheduling conflicts.  

The recruiter is checking with interview summaries created by AI recruiter.

Faster Screening Process

Automated screening using AI tools tangibly improves hiring outcomes. Recruiters no longer have to spend hours going through resumes and speaking with candidates that were shortlisted; instead, they can evaluate the comprehensive insights that were gathered during the chatbot communications. Through automating the initial screening, organizations are able to speed the candidate matching process – saving time and resources. 

Natural Communication 

Because of its strong natural language processing skills, talent intelligence can have meaningful free-flowing conversation with applicants on various subjects. Using Voice AI Recruiter like PreScreen AI, organizations do away with scripted and strict interviews, switching to  fluid and life-like interactions. Technology can conduct intelligent screening of candidates, including their abilities and professional background, thanks to its ability to capture human language. 

All-Inclusive Candidates Assessment 

When considering candidates for a position, checking their technical expertise and background makes or breaks a hiring decision. While a resume provides an overview, it often lacks certain details that can be clarified through additional questions at the interview. That’s where the AI screening software comes in. The recruiter has to set up the profile points and the AI recruiter will talk to candidates about them. Besides, it is able to pause very specific questions to clarify nuances in the candidate’s technical knowledge and background. 

Last but not the least, AI screening software can analyze language patterns in order to evaluate communication skills, along with cognitive and problem solving abilities. Such technology can also identify non-verbal cues like confidence, enthusiasm or hesitation giving recruiters essential information on a personality and cultural fit of a candidate. 

Unbiased Assessment of Candidates’ Qualifications  

A major benefit of using AI for screening candidates is the ability to use objective criteria to assess the candidate’s level of qualifications. Through use of advanced algorithms, chatbots can determine if a candidate meets the basic criteria for a role, such as technical expertise, skills, experience or even culture fit. This takes away the risk of human bias and assures a fair and unbiased evaluation process and diversity in hiring. 

Interview Summarization 

The ability of AI Recruiter to transcribe conversations and produce a summary in real time saves much effort for hiring managers. Recruiting AI is very detailed and can capture all aspects of the interview to deliver a precise summary of the major points discussed. In addition, it is capable of discovering patterns and trends in the candidate’s responses for recruiters to make proper decisions. 

Try PreScreen AI for Free

Don’t miss out on the opportunity to experience all the benefits of AI-powered interviews firsthand – try our free trial today.

Steps to Implement Conversational AI in a Talent Acquisition Process 

These are four critical steps for successful introduction of AI candodate screening

To be able to achieve successful Conversational AI implementation in the hiring process, organizations should apply the systematic approach:

      • Initially, it’s important to determine the points in the recruitment process where Conversational AI can bring the greatest benefit. Examples would be candidate screenings, holding AI job interviews, answering FAQs or scheduling automated technical and soft skills tests. 

        • After identifying the use cases, organizations have to choose the software that works optimally for their purposes and needs. Therefore, the choice of a tool should be based on its flexibility and ability to scale. If you want to improve your employer brand, selecting an AI recruiting solution which is brandable or customizable will help to give it a great boost right from the start of the hiring process. With a branded automated chatbot like PreScreen AI, you will be able to present your brand’s tone and image, and as a result improve candidate relationship management and build trust with potential candidates. 

          • Then, organizations have to make the recruiting chatbot or virtual assistant learn industry type, job demands, and organizational climate. This is done by giving the AI recruiting system the necessary information and continually fine-tuning its responses based on user input. 

            • In the end, organizations must test out the Conversational AI system prior to its implementation in the real world interviews. This guarantees that the AI recruiter is working as it should, that is, responding correctly and giving candidates a pleasant experience. 

          Best Practices For Using Conversational AI for Candidate Screening 

          In adopting Conversational AI in the hiring process, organizations must take some best practices to reap the most benefits. 

            • Above all, the language has to be friendly and conversational. This aids in establishing a good relationship with candidates and ensuring a positive candidate journey. 

            • Secondly, organizations should continuously revise and update the  voice/ chat bot’s knowledge base. This guarantees the AI recruiter is always on trend with the current job needs, organizational changes, and candidate preferences. The regular maintenance and updating of the software addresses any potential issues or limitations. 

            • Thirdly, organizations must allow candidates to opt for human interaction in case of necessity. While Conversational AI is quite reliable, it might fail to deal with complex queries or address particular issues. With the seamless transition to human recruiters, organizations can meet every candidate with the deserving care and personalized attention. 

          Final Words 

          To wrap up, the conversational AI transforms candidates prequalifying through the use of latest technologies such as natural language processing, machine learning, and sentiment analysis. It provides a more effective and enjoyable process for all parties – recruiters and candidates. At the same time, it simplifies the processes, eliminates bias, and helps to identify the most appropriate matches for the positions. Adding on, by short-listing talent with conversational AI, the company companies strengthen their employer brand and ultimately attract more top talent.  The future of recruiting with conversational AI assistance looks bright, promising a more effective, inclusive and fair hiring process for all.  

          To unlock the power of Conversational AI in candidate screening and improve your hiring decisions, explore our PreScreen AI solution and skyrocket your hiring process today.